Refund Policy
Refund & Return Policy
At YGN (Yonagunnii), we take pride in delivering premium-quality apparel. If you're not completely satisfied with your purchase, we're here to help.
Returns
We accept returns within 30 days of the purchase date.
To qualify for a return, your item must:
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Be unworn, unwashed, and unused.
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Have all original tags attached.
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Be in its original packaging.
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Be free of stains, odors, pet hair, or any signs of wear.
Items that do not meet these conditions may be declined.
Non-Returnable Items
The following items cannot be returned or exchanged:
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Sale or clearance items.
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Gift cards.
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Limited edition or exclusive drops (unless the item arrives damaged or incorrect).
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Items marked as Final Sale.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or you received the wrong item, please contact us within 7 days of delivery.
Please include:
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Your order number.
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A description of the issue.
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Clear photos of the item and packaging.
We'll make it right by offering a replacement, exchange, or refund after reviewing your claim.
Refunds
Once your return is received and inspected, we'll notify you of the approval status.
If approved:
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Refunds are issued as a store credit.
Original shipping charges are non-refundable.
Exchanges
If you need a different size or received a defective item, contact us before returning your order. We'll do our best to exchange the item based on inventory availability.
Return Shipping
YGN will cover the return shipping costs and supply the new shipping label.
Order Cancellations
Orders begin processing shortly after they're placed. Because of this, cancellation requests cannot be guaranteed. If your order has not yet been processed, we'll do our best to accommodate your request.
Contact Us
For all return and refund inquiries, please contact our support team and include your order number.
Thank you for supporting YGN. We appreciate every customer and strive to provide premium products and exceptional service.
Last Updated: July 23, 2026